Work Experience (Most Recent and Most Relevant.)
Traffic Clerk , Lineage Logistics
2022-present
- Managed warehouse operations for a crew of 50, utilizing Excel to organize and track tasks, ensuring efficient workflow and timely delivery of customer loads. Communicated effectively with clients via phone and email, providing exceptional customer service and resolving issues promptly in a fast-paced managerial support role.
IT Support Technician, Friendly Computers
2006
- Provided on-site technical support for individuals and businesses as the first full-time technician at a franchise, contributing to initial profitability through strong work ethic and customer-focused service. Performed diverse tasks, including SQL server maintenance for hospital blood gas machines and upgrading a medical office from file-sharing to a Microsoft Small Business Server network.
Medical Practice Software/Duxware
2005
- In house and remote technical support for doctor’s offices and hospitals, included desktop hardware and software, network troubleshooting, etc.
Integrity Online Alaska
2001
- Customer and technical support for Internet Service Provider with proxy server content filtering.